To main page   E-mail Us

ChangeMessageClass for Microsoft Exchange Server 2010

  Customer Care Center 

Updated: 8-October-2015
See also:   
ChangeMessageClassPF for Microsoft Exchange 2010
ChangeMessageClass for Microsoft Exchange 2007
ChangeMessageClassPF for Microsoft Exchange 2007

Current version:


A property of the item called message class determines the form the item uses. This application can help you to change the message class for incoming messages from the default to custom one. For example, you create a custom Outlook form with IPM.Note.Sales message class and you need that each message e-mailed to your Exchange Sales mailbox will be converted to your custom form (IPM.Note.Sales) immediately after receiving to display information in a Sales custom form.

The application also can delete permanently the incoming messages associated with a certain message class. For example, you can delete all nondelivery reports whose message class is Report.IPM.Note.NDR before delivering them to the user's mailbox.


On your computer running Exchange 2010 Server that plays Mailbox server role:

  1. Create a new mailbox-enabled user account. Mailbox alias must be CMCTEST.
    You should create this account for test purposes only, so you can delete it after you satisfy yourself with the fact that the application is actually works.

  2. Create a mailbox-enabled user account (let's name it "CMCAdmin") that is a member of the Domain Admins and Domain Users security groups. That account must have full permissions on the all mailbox stores. Open Exchange Management Shell and execute

        Get-MailboxDatabase | add-adpermission -user CMCAdmin -accessRights GenericAll

  3. Log on as CMCAdmin.

  4. Create C:\Program Files\CMC2010\ directory. Download archive file to C:\Program Files\CMC2010\ directory and extract all files.

  5. Run C:\Program Files\CMC2010\ChangeMessageClass2010Setup.exe.


We assume you have a rule that looks like
Original Message ClassActionTarget Message Class
IPM.Noteconvert toIPM.Note.CustomForm

  1. Using Outlook, open mailbox and navigate to Inbox folder. Create a custom view that shows the "Message Class" column. In Outlook 2010 open "View" menu and select "View Settings". Then click "Fields... button. Select "All message fields" from the list on bottom left corner of the form. Select "Message Class" field in the Available fields: list and press Add button. Click OK button to close Show Fields window. Click OK button to close View Summary window.

  2. Send a message to CMCTEST. Make sure the message you just sent is delivered to CMCTEST and its message class is set to "IPM.Note.CustomForm".
    The message conversion may take some time (usually 20-40 seconds).

    ChangeMessageClass screendump 1

We have tested ChangeMessageClass with Exchange 2010 Server SP2.


  1. Run C:\Program Files\CMC2010\ChangeMessageClass2010Setup.exe.

About this demo version

ChangeMessageClass 2010 demo version works only for the mailboxes whose names include "TEST". Examples:
Other mailboxes are unavailable. The full product version has no limitations.


Q. I am about to purchase this product but I wondering regarding updates/patches. What are the policies regarding updates? Do you provide them freely or as a purchase?
A. As a registered user, you will get free updates for one year from the date of purchase.
Once the new version is ready, this information will be e-mailed to all registered users. We will send updates via e-mail to those who request them.

Q.  I have already ordered your software and want to view data relating to my order.
A.  Just visit our Customer Care Center.

To main page Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries